Absolutely awful experience, poor customer service, terribly built site and rip off merchants. Make it extremely difficult to cancel an overpriced subscription which automatically renews without warning or an easy way to cancel. Reporting to Trading Standards, these cowboys need to be stopped.

As you can see it’s an overall 1 star review because when you try to cancel they still renew your contract

This site is a complete rip off and there was absolutely nothing special about the platform or the matches. Many employ profiles, was unable to control the distance (minimum is 50 miles!). Customer service refused to address my concerns and instead just kept sending me useless advice, such as I should ask matches to upload photos! I don’t think so.

This dating site are so evasive , make it almost impossible to cancel , Be warned they will take money for months even after you cancel. It is best to use a credit card . never a debit card , you can issue a cashback with a credit card , They advertise as a free dating site , you sign up , then they hit you with alarming fees , moist of the profiles of women are fake

Membership cancelled months ago. They reactivated my account without my consent and took money from my bank account

Avoid! Terribly overpriced, badly functioning, ignores your stated choices (eg on how far you are prepared to travel), poor matching, very difficult to access support – who are unhelpful when you do, and This have an underhand renewal process by stealth. I canceled days before renewal and they still charged me.

Absolutely terrible. The app doesn’t work and there are barely any people on the site. Requested to cancel and get a refund a day after signing up. Has anyone successfully received a refund yet?

No customer service, bogus charges, be aware of providing your bank details

Don’t waste your money – very few members to choose from and most live miles away from me – very expensive and average age 60! Wish I’d never signed up!

This company is like a leech, they will never let go of you, despite requests it is impossible and they will not respect your privacy, Stay away from them.

Met a guy who I thought was really special. Took some personal information from me and than tried to scam me for money to the tune of £4,000. Have reported to police. Its clearly have no vetting system. The personal support I received when reporting the scam was diabolical. No support or empathy.

Awful site. All the men were old, ugly and totally unsuitable. Most lived over 100 miles away. Many didn’t provide photos. There were a few decent ones. I received a security warning about each of them! 6 in total. After nearly 4 months had enough! Cancelled subscription, deleted profile. Classic FM which I used before was far better.